Häufig gestellte Fragen (FAQ)

Frequently Asked Questions (FAQ)

  1. What brands does The Barbecue Store carry? We carry the Enders, Moesta, Kamado Joe, Ankerkraut and Stubbs brands.

  2. What types of grills do you offer? We offer gas grills, charcoal grills, pellet grills and smokers.

  3. Do you have any current offers or discounts? Yes, we always offer offers and discounts on selected products. Check our website regularly or follow us on social media to stay up to date.

  4. How does delivery work? We ship only within Germany. The delivery time varies depending on the product and the delivery address. You can find more information about the delivery conditions on our website.

  5. How does the return or guarantee work? Returns and warranty claims vary by product and manufacturer. Please read the return and guarantee policy on our website or contact us for more information.

  6. When are you open? We are open from Monday to Friday from 7:30 a.m. to 5:00 p.m.

  7. When can I reach you by phone? Our telephone service is available during the week from Monday to Friday from 07:30 to 17:00. We are not available on weekends.